Customer, Partner and
Supplier Management
Manage 3rd parties
with single points of truth
Work more productively
Providing a single location where previously scattered information can be pulled together, ShareWorkz promotes and supports the collaborative management of customers, partners and suppliers.
Critical information is, all to often, held in Silos distributed across the organisation. ShareWorkz SPOT (Single Point of Truth) technology brings content and data from disparate locations and external systems, such as CRM, into a single ShareWorkz location.
The unique tagging and aggregating technologies within ShareWorkz make it possible to associate data or documents, stored within the portal, directly with a SPOT.
Email integration
Of even further benefit is integration with Microsoft Exchange Server, enabling employees to access or search for all email communication with customers, partners or suppliers, in association with any given document, file or business process.
< Click for larger imageA SPOT provides a single location for accessing all information relating to a particular customer, partner or supplier
Key Features
Customer, Partner and Supplier SPOTSingle points of truth focused on customers, partners or suppliers and containing information and documents relating to a given entity, such as contracts, order forms, invoices and outstanding issues.
Tagging
Document library, Microsoft Office and Finder support for the application and management of tags to classify documents in relation to any given customer, partner or supplier. Tags can be sourced from lists, external sources (such as databases) or from the user-created built-in tag cloud.
Business Data Centralizer
A ShareWorkz core component providing connectivity services, allowing ShareWorkz intranets to surface information residing on other database driven systems.
